Veterans Disability Claims Backlog

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Officials from the Department of Veterans Affairs testified at a hearing on the Department’s implementation of the Veterans Benefits Management System (VBMS) and its efforts to reduce the backlog in claims. The witnesses said the electronic system had improved their process and reduced the backlog by 90 percent. Committee Chair Jeff Miller (R-FL) expressed concern that the system has cost $1 billion thus far and a date for full implementation had not been set.

Veterans Disability Claims Backlog

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